Privacy Policy

1. Introduction

CORDOC LLC ("we," "our," or "us") operates HeartDocKD/DabhadkarMD (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare education service. We are committed to protecting your privacy and complying with applicable data protection laws, including HIPAA where applicable.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email address, phone number)
• Account credentials
• Professional information (for healthcare providers)
• Payment information (processed securely through third-party providers)

2.2 Health-Related Information

While our service provides healthcare education, we do not collect, store, or process personal health information (PHI) or medical records. Any health-related queries or interactions are for educational purposes only.

2.3 Usage Information

• Device information (IP address, browser type, operating system)
• Usage patterns and preferences
• Pages visited and features used
• Time and date of access

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our healthcare education services
• Process transactions and send related information
• Send administrative information and updates
• Improve and personalize your experience
• Analyze usage patterns to enhance our services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Third-Party Services

We use the following third-party services that may collect information:

4.1 Analytics Services

• Google Analytics: For understanding usage patterns and improving our service
• Microsoft Clarity: For user behavior analytics and session recordings

4.2 Authentication Services

• Clerk: For secure user authentication and account management

These services have their own privacy policies, and we encourage you to review them. We only share the minimum necessary information with these services.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

6. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct or update inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• Disable cookies through your browser settings
• Request data portability where applicable

To exercise these rights, please contact us at privacy@cordoc.com

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

12. State-Specific Rights

Residents of certain states may have additional rights under state privacy laws:

California Residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights including the right to know, delete, opt-out, and non-discrimination.

European Union Residents

Under the General Data Protection Regulation (GDPR), EU residents have additional rights including the right to object, restrict processing, and lodge complaints with supervisory authorities.